Improve your business with a Garment Management System
A garment management systems, or “GMS”, can do so much for your business. They can help you increase efficiencies. They can reduce errors. They can create a better customer experience. On virtually every level, they can enhance a dry cleaner.
While using the system is fairly easy, implementing it can be intimidating for both leadership and staff. However, when you use these simple tips, the GMS will roll out smoothly. Best of all, you’ll have an enthusiastic staff that knows how to use the technology!
Identify Your Needs
Before you can do anything else, you need to identify your specific needs for technology and garment management. It may seem obvious, but you must to take your time and create a clear, organized list of what you hope to accomplish. With your need and goals clearly defined, you can choose the right features for your GMS.
Choose the Features and Add-On That You Need
Now that you understand your goals for the system, you can start to choose the right features. Management systems come in many different forms, so take your time choosing features that will enhance your business. Options can include different stations, locations, routing, remote access, and more.
Explain The Purpose to Your Employees
Now it gets personal. Your employees are critical both to the success of your business and the quality of your rollout. Make sure they are onboard by explaining how the system will help their daily work. Emphasize that it won’t affect their job status or hours, and be sure to point out that using the system will be easy and simple, not stressful and complicated.
Make Someone the Implementation Champion
To help your employees buy into the system, choose one leader (it doesn’t have to be a manager) and enlist their help in training and implementation. Make them the champion of the system, give them time to fully understand the technology, and get their support to avoid negative reactions from the staff.
Create a Detailed Schedule
Your rollout of the new system should be organized in a clear schedule. Give your employees and leadership information on the schedule, and let them know when you expect to start initial training and when you expect the system to be off and running.
Take Your Time with Training
When creating a training schedule, don’t rush it. While most garment management systems are easy to understand, give your employees plenty of time to learn the program. The length of training will depend on many factors, including the system you choose and the amount of employees, but be sure to allow for plenty of time.
Train Feature-by-Feature, Not all at Once
Using a new software program can be complicated, so don’t overwhelm employees by introducing all the features at once. Instead, go through the process in a feature-by-feature format, taking time to explain the details so they understand each part thoroughly. For example, you should make sure the employees understand the customer-search feature before moving on to the customer-action screen.
Emphasize that Using the System is Mandatory
You certainly don’t want to be pushy, but you need to make it abundantly clear that using the new technology is not an option, it’s a mandatory part of the job. Having employees choose to use the system will result in chaos, so make sure, in friendly terms, that everyone understands the new GMS is a must.
Follow Up on the System
Whenever you implement a change, whether it’s a new technology, a new way of organizing your staff, or a new customer-loyalty program, it’s crucial that you follow through and check on the progress. This means checking your efficiency benchmarks and profitability to see if the program is working, but also checking with your staff to make sure they are using it properly.
Evaluation and follow through is vital to the long-term success of a GMS, so don’t leave this step off your agenda.
Get the Right System for Your Needs with Enlite POS and LARA
If you choose Enlite POS dry cleaning software for your company, you’ll be able to reduce assembly times and increase overall efficiency for your business. Using the LARA garment management system, you’ll have the latest innovations in business technology, with cloud connections and distributed computing. Your staff will be able to assemble hundreds of garments and keep the entire system organized with less stress and less hassle.
LARA uses a garment tagging system that allows your staff to efficiently track each article of clothing and automate the assembly of pieces. Through visual cues provided by the LARA hanger, your dry cleaner will decrease time and increase accuracy.
Best of all, it’s easy to implement into your business. Contact us today to learn more about implementing Elite POS and the LARA garment hangers into your operation.
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