The Enlite Experience Details Make the Difference

April 2021

This wonderful Atlanta customer started with a 2-store operation back in 2018 and has recently added a third location to the mix.

Working on the setup of their three locations has always been a very straightforward process. Even with the simplest approach to managing their business, they’ve found Enlite’s very specific tools and features to be extremely helpful and an important addition to the service they provide. 

When we interviewed them, this is what they had to say:

1) How has your experience with the Enlite POS Team been?

Enlite Pos Team has always been such a delight to work with, they are always very precise and punctual in addressing any issues and request we have

2) Which of the Enlite POS features do you think benefits your business the most?

The most beneficial feature to us has been the message notifications to our customers, notifying them on their order status which they all love.

SMS sent after invoices are racked to announce the items are ready for pickup.

3) What is your team’s favorite Enlite feature?

Our team’s favorite feature has to be the Pickup & Pay. The system consolidates all the customer orders in one place to serve them better.

Representation of a PIckup & Pay screen with all the customer’s details: contact info, billing customer, notes and warning, picked and paid orders, invoice balance total, payment methods and more.

4) Is there any Enlite feature you’re not yet using, but are excited about using in the future?

We are excited to get the mobile app feature which will enable us to give a better experience to our customers.

Enlite Mobile – Customer’s App

Enlite Routes – Driver’s App

5) How satisfied are you with the service offered by the Dark Team?

We are very satisfied with Dark and their team, they have always been a breeze to work with.

You can learn more about our Mobile Apps here, or contact [email protected] for more details. 

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