Enlite News | Enlite

ENLITE PRODUCT UPDATES

Are you interested in what has recently been added to Enlite in order to enhance its capabilities and your experience as a user?

Here you’ll find the latest additions to the system. New features, settings, improvements, and reports that will help make your life easier:

April 2022

Overview of what changed this month:

General: Pagination on item display on the Invoice detail screen

Instead of scrolling one by one, it will now show the block of items on the main screen.

Set 1

Set 2

General: Store credit payments won’t earn points

Payment made with STORE CREDIT will no longer generate membership points.

General: Multiple on hold

The Multiple HOLD invoices option is now available. You have no limit to how many invoices on hold you have now. Please remember that the on-hold tickets are stored in the station’s session.

The way you make it work is this:

As the orders are being detailed and need any kind of interruption, you click on the HOLD button:

Once the “interruption” is over, you need to click on the INVOICE word at the bottom bar.

If there are on-hold invoices, a window will pop up with the list of customers with on-hold invoices.

March 2022

Overview of what changed this month:

New Features: Mobile Orders on Enlite

Warning for Mobile orders in Pick and Pay

We can now show a modal if the employee tries to mark pickup to a mobile order. This is enabled with a setting.

New Features: Customer App and Portal

Quick Receipt

Quick receipts can be automatically sent to customers when requesting a pick-up. This is enabled with a setting.

Ability to charge minimum amount per zip code

We have a new setting to enable a minimum fee per zip code.

Ability to change the app QR code link

We are now able to change the “Share app” QR code to a custom link
(ex. customer website)

Ability to display the names of days. This is for stores allowing their users to select their pick and drop days.

We can now display the names of days in Enlite mobile and the portal.

Enlite Mobile:

Enlite Portal:

Ability to add checkboxes as pickup notes in the “Schedule Pick-up” screen

We can now add a field in the ticket notes where customers would pick between two or more options, and the option selected will be sent as pickup notes.

Example: They want the customer to select if this is a business pickup or a residential pickup.

Enhancement to the promo code functionality.

Promo codes will not be public as the other promotions. When we want to display any promos in the app, we set them as “MOBILE:” in Enlite and they will be visible in the app. For promo code, we need to set them as “PROMO” in Enlite.

In Enlite app:

In Enlite mobile:

New Features: Driver’s App

Summary Report

Routes name is now added to Summary Report

Payment

The driver can now take payments through the app. This is only available for those stores that have mobile payments in the customer app for now.

Promotion

The driver now has the ability to apply promotions through the app. This is only for those stores that have the new invoice advanced form.

February 2022

Overview of what changed this month:

General: Loyalty Points for Prepaid Orders

We have a new setting where the loyalty points can generate only for prepaid orders.

General: Menu Buttons

We can now hide menu buttons in the front office by STATION. This is enabled with a setting.

For the example shown below, the following buttons are hidden.

“cashier, register, price check, reprint, walk-in, tracker & retail”

General: Employee Manager

We have now an option to hide the employee PIN in the employee section for security reasons.

General: Mobile Orders

We added a highlighted division line between orders.

Report: Mobile Invoices By Customer By Lockers

There is a new column for locker and customer information in the Mobile Invoices by Customer by Locker report.

Report: Route Sales by Invoice Creation and Route Open invoices by Drops

The ticket notes column is now available in Route Sales by Invoice Creation and Route Open Invoices by Drop report

Route Sales by Invoice Creation

Route Open invoices by Drop Report

January 2022

Overview of what changed this month:

1. New Features: Customer App and Portal
2. New Features: Driver’s App

New Features: Customer App and Portal

Selecting Regular Routes

If in your app, you provide your customers the ability to select their regular route and they change it, you should now receive an email with the details of that.

Promotions modal on V4-V5

We now have a promotion modal added in V4 and V5. The customer can either select a list-style promo or a text-style promo.

List-Style Promo

Text-Style Promo

App store buttons in the portal

We have a new setting to hide app-store buttons in the portal.

With the setting enabled:

Without the setting

Specification of credit card errors

When a customer is trying to enter a credit card and it fails for some reason, we will display the payment provider’s response.

Ability to enter an “Address 2” field

Address 2 field is now available in the mobile app and the portal.

Mobile App:

Portal

Order Confirmation Modal

“View Order” Button is now available in the order confirmation modal.

New Features: Driver’s App

We’ve changed the “Date” to “Due Date” in the stops sorting options

When adding a customer that already has a stop in a route, it will display an error message

Stop Colors

We now have a color picker component (10 colors available).

Routes selection modal

When creating a NEW USER, the driver can assign them to different routes.

Advanced Invoice Form

When this setting is enabled, the driver will be able to detail the order with the same menu as in the customer app.

November 2021

Overview of what changed this month:

New Features: Customer App and Portal
New Features: Driver’s App

New Features: Customer App and Portal

Notification to the store when someone changes their regular route

If in your app, you provide your customers the ability to select their regular route and they change it, you should now receive an email with the details of that change.

New Features: Driver’s App

Not Picked Up status

This is intended for when the driver adds the order to the route but is not able to pick up the order. Similar to the already existing not delivered. These orders will actually remain in their previous status (booked and out for delivery)

Ability to create new customers

The driver can create new accounts and add them to the route. Both before and after opening the route.

Feature to add existing customers to the route

The driver can add stops to the route from existing customers in Enlite. Prior to this, they could only add one-time stops.

Ability to change customer’s name and last name

Before this, they could only edit the contact details and address

Login Failed message

When trying to log in with a wrong credential, the app will now display a message letting the user know that either their email or password is wrong, and they should try again or contact their admin.

Setting to Auto-Select Regular Stops Invoices

When having the filter Auto-Select Regular Stops enabled, it automatically adds the stops but not their invoices. When having this new filter also on, it will select the stops and their invoice.

Due Date in sorting options

When displaying the stop sorting options, one of them was Date. It was changed to Due Date, and if using it, the app will sort the stops with their invoices from oldest to newest

October 2021

Overview of what changed this month:

- 1. New Features: Customer App and Portal

New Features: Customer App and Portal

Notification to the store whenever a customer changes either of their Frequency options

This is enabled with a setting altogether with the notification that is sent to the store when the driver finishes running the route called “Summary Report”, among other notifications. If you are not receiving them please request Support to enable them for you.

Driver tip feature is now enabled

This can be applied and modified with a setting. Please request Support for assistance.

Customer app:

Customer Portal:

Share app

When hitting “Share app”, we can display the company logo instead of the name. This can be applied with a setting and should be requested to Support.

Promotions marked as not active in Enlite will no longer show up in the app or portal

Portal: Logo will now be adapted to the size of the image.

Before, if it’s not square, it gets cut like this:

Now, it will adapt the size of the image;

Map is now showing the neighborhood view.

Before, when opening the map in the portal, it shows a very wide country view. In the app, it’s a very close street view.

Mobile App:

Customer Portal:

- - Portal: Map is now showing “Pick Your Location”, same as in the app.

September 2021

Overview of what changed this month:

General: Hold Button

We now have an option to hide the hold button from the invoice detailing screen.

With the setting:

Without the setting:

General: Pick and Pay Setting

We can now disable the store credit field by employee role. Store credit balance will still show to all.

General: Invoice Detail Setting

We have a new setting to show the items that have been already paid. It will display the word “Paid” for the garments already paid or with zero total due.

Tracker Setting

We have a new tracker setting to show specific attributes by employee.

Without the setting, it will show all the attributes.

With the setting added, it will only show a specific attribute once the employee uses their own PIN.

REPORTS: Discount by percentage

We can now filter this report by discount.

REPORTS: Item and Price List w/ Price Levels

We have a new report called Price List w/ Price Levels.

August 2021

Overview of what changed this month:

General: Rack Notification

We now have an option to add the TOTAL DUE of the racked orders on the SMS and email when racking.

SMS Notification:

Email Notification:

General: Billing Statement (Standard w/ tax template)

For those stores that have the “standard with tax” template, you will see a new column called “PRICE“. This is the item price before the taxes and fees.

General: Billing

We can now add the transaction number when paying from the Billing section using a CC Manual and a Bank Transfer.

CC Manual:

Bank Transfer:

REPORTS: Garments In Store

We have a new column called “Balance” to know if the garments in store have been paid or not.

New Features: Customer App and Portal

- - Ability to change the Address label

We can now customize the address label in both registration and customer profile. The default is “Address”.

- - Ability to add a plain service fee

We have a new customer app setting where an automatic fee will apply to mobile orders.

- - Info box (space around the logo) is now adapted to the size of the logo

We have removed the unnecessary empty space on top and below the logo.

New Features: Driver’s App

- - “Cancelled” status is enabled while En Route

The “Cancelled” status is now available when we open the route. This is used to void the orders.

- - Adding a One-Time Stop will be automatically added to the route

When adding a one-time stop from the route and the invoice selection screen, it will automatically select the invoices.

- - Setting to Auto-Select regular stops invoices

With it disabled, the stops will be selected, but not their invoices. It is related to the Auto-Select Regular Customers filter.

July 2021

Overview of what changed this month:

General: Assembly Setting

We now have an option to set the limit of the records that we will display in the assembly history page. Please get in touch with Support if you want to change the limit.

Without the setting:

With the setting (Example is 5 records) :

General: Invoice Split Setting

This is a new setting where you can split the invoice by item barcode. You just have to go to the back office – store configuration – more – invoice split setting.

General: Invoice Detail Setting

This setting will display the prices of each modifier individually and it will be displayed in the invoice detailing screen and printouts.

Print outs:

Invoice

Customer Receipt

New Features: Customer App and Portal

- - Pickup notes

We now have an option to add a ticket notes field/s in the Schedule Pick-Up screen. If provided, it will replace the default Special Instructions field. The additional ticket notes fields are customizable.

Default Instruction Field:

Additional Ticket notes field/s:

- - Notice in the send message modal

We’ve added a notice in the send message modal so that the customer would know that they’ll be replied to over email or phone. The message is customizable, you just need to contact the support team if you want to change the default message.

- - Option to edit the Starch level and packing options, and include pricing

We have now an option to include pricing in starch level and packing options.

Starch level:

Packing Option:

- - Social media icons in the home screen

We’ve added the social media icons in the home screen under the contact button. You can add facebook, instagram, twitter and linkedin. Please contact our support team if you want to activate this.

New Features: Drivers App

- - Auto-Select Regular Customers will also include their invoices

The invoices will now be selected when the auto-select regular customers filter is enabled.

- - Grouping by Company

Grouping by Company will now display the company name.

June 2021

Overview of what changed this month:

- - New Features: Customer App and Portal
  - New Features: Driver’s App

New Features: Customer App and Portal

- - A modal to pay for the order

– There is already an option to show a modal to pay for an order right after submitting a pick up request. This is enabled with a setting and applied only when using V4 or V5.

Customer App:

Customer Portal:

- - Items in Version 3

– We have a new setting to prevent the customers from submitting an order with 0 items in v3. The default will be 1 item.

- - Feature to rate the app

– A popping modal will show up after the second pickup request. If the user cancels it will show up again 15 days later.

- - Order details label

– We now have an option to change the “CREATED ON” label in order details to “PICK DATE”. Please get in touch with Support if you want to activate this.

Created On:

Pick Date:

- - Menu Display

– We now have an option to use two lines for the item name in the menu display. This is enabled with a setting.

Customer App:

Customer Portal:

- - Privacy and Condition Links

– The Terms of Service and Privacy Policy links can now be seen within the app. Before, they were opening in the browser.

- - Racked Invoices in the home screen

– For those stores who don’t run routes, customers can now see the racked invoices in the home screen instead of the “All Orders” button. By default, the text will show “Ready for Pickup”. We can also change the label. This is enabled with a setting.

Map feature

– We can now add a Map feature so your customers can select their location and it will update the address. Please get in touch with Support if you want to activate this.

New Features: Driver’s App

- - Group Filters

– You can now group customers under Company. All customers under the same Company will be under one stop.

Highlight stop when any of the invoices is selected

– A light blue color with the number of invoices selected will now show up if NOT ALL invoices belonging to the customer are selected. A darker blue color shows if they are all selected.

May 2021

Overview of what changed this month:

General: Tracker Settings

– Store owners have now an option to delete the attributes.

General: Billing Settings

– We have a new setting where a different logo can show on the billing statement. (Not the logo that prints on the customer receipt or payment receipt)

Billing Statement:

Customer Receipt:

General: Pick & Pay Settings

– We now have an option to disable the discount option at pick and pay. Once the setting is added, the discount button will be grayed out.

General: Billing Amount Limit

– Once you set the account limit in the billing information section, you will now see a warning that says “customer account limit reached” while detailing the invoice. The amount will be based on the OPEN orders showing in pick and pay.

Customer Walk-in (Billing Information)

In detailing screen

Reports: Customer Notes & Warnings

– We have a new report called Customer Notes and Warnings.

New Features: Customer App and Portal

- - Links in Login and Home page

– We can now add buttons linked to your website or to pictures with information

***Only available in the Login page for branded apps***

- - Terms of Service and Privacy Policy

– We added Dark’s Terms Of Service and Privacy Policy. They can be changed to the customer’s own links, or hidden.

***Can be only hidden or changed in the Login page in Branded apps***

- - Snippet in Profile Page of the Registration

– You can now add a description in the Profile section. All snippets are now just plain (white background, black text). Before, they had the app color.

- - Ability to Delete Account

– Customers can now delete their account in the User Profile.

If they have any open or unpaid orders, they will be prompted to contact the store.

New Features: Driver’s App

- - Ability to Edit Coordinates with Google Maps

– You can now select the customer’s precise location by hitting “Edit Coordinates” in the User Profile.

- - Stop Colors

– You can now categorize the stops of your routes by colors. In order to change or add the colors, you must go to the User Profile, Edit it, and type the color in, in the Stop Color field.

More Info here: https://help.darkpos.com/a/solutions/articles/31000159915?lang=en

- - Ability to scan Name Tags

– We can now scan customer tags, and it will select all the customer’s invoices.

April 2021

Overview of what changed this month:

General: Timecard Settings

– We have a new setting that can enable the note in the timecard section. This can be mandatory or not.

Mandatory Notes: You are required to enter a note before you can clock out.

Show Notes: You can clock out even without adding any notes.

General: Tracker Settings

– We have a new setting where after hitting “FINISH” in the tracker section, it will send you back to the main menu instead of sending you back to the tracker attributes menu. In this way, the next employee will be forced to enter their PIN.

Main Menu:

Garment Report: Garment Tracker by Due Date

– This is a new report where you can see the garment tracker by the due date. You can filter it by store, route and tracker item.

Customer Routes

– We can now add a stop color in the customer walk-in section (route modal). This is to categorize the stops within a route by color.

You can add the stop color in the route modal in customer walk-in.

You can see the color in mobile orders and Route Section.

Mobile Orders:

Routes Section:

New Features: Customer App and Portal

- - Terms of Service and Privacy Policy

– This is a new feature where customers will be forced to agree to the Terms of Service and Privacy Policy when signing up. It will be also available in the User Profile and in the registration.

In the login screen, the Terms of Service and Privacy Policy will be the ones listed in Dark’s website by default. Stores using Enlite Mobile can only change the link of the Terms of Service and Privacy Policy showing in the registration and the user profile.

They will show up in these three screens:

Login Page:

Registration:

User Profile:

- - Company Field

– We incorporated a new field in the registration and User Profile for the customer to enter their Company name. This field is optional for the user. It’s not mandatory.

- - Order Confirmation Message

-When a new order is created, the app will show a confirmation message in the middle of the home screen, that won’t disappear until the user hits “Ok”, or hits another part of the screen.

- - Discounts added to Promos Page

– The percentage discount is now available in the promos page. The customers will be able to see them only, not apply them.

- - Promos Notice

– We now have an option to display a notice on top of the promos.

- - Warning when disabling the notifications

– Customers’ email and SMS notification are enabled by default. If they disable any of those, we can place a warning. The warning text can be customized.

New Features: Driver’s App

- - Repeat and Group Icon

– All regular customers will be marked with the “repeat” icon, while master accounts will be marked with a “group” icon.

Repeat Icon:

Group Icon: Please note that the group icon will show only when the “group by child account” is enabled in the setting.

- - Add one time stops and sort the stops

– In the invoice selection screen, you can add a one time stop and sort the stops.

Add one time stop:

Sort the stops:

March 2021

General: Notification Setting

– We now have a setting to send the welcome email right after the customer is created in the POS.

Reports: Store and Employees – Employee Activity Log

– We have a new report for employees to show the activity during the period/day.

General: Rack Update

– We can now view the past due orders that are not racked in the invoices not racked summary.

New Setting: Walkin – Customer Routes

– We have a new setting that can enable the one time route option in customer walkin.

Reports: Routes – Mobile Invoices By Customer By Route

– We’ve created a new report to show the mobile invoices. You can filter it by customer and by mobile status.

General: Mobile Orders

– We can now see the employee who created the orders in the mobile orders section

New Setting: Rack Email Notification

– We can now overwrite the email subject in rack email notification.

With the setting

Without the setting

February 2021

General: Walk-in Setting

– The new walk-in setting will check and prevent DUPLICATE emails in the customer info.

General: Billing and Pick & Pay Setting

– Our development team created a new setting where the payment receipt will be emailed right after the payment in pick & pay or in the billing section.

General: Billing Setting

– We now have an option to hide the STORE NAME and STORE ADDRESS on billing statement.

with the setting:

without the setting

New Setting: Print Setting

– We have a new setting to print the customer membership points on customer receipt, quick tickets and invoices.

Customer Receipts

Invoice

Quick Ticket

Reports: Sales – Sales by Drop by Item (Garment Summary)

– We can now filter the sales by drop by item report by item types and item categories.

Reports: Sales – Sales by Drop – by Customer – Summary

– We can now filter this report by customer

New Setting: Walk-in – Customer ID

– When we create a new user, the customer number of the user will be automatically generated.

– You can also search the customer using the customer ID in walk in and pick & pay with the “@” sign before the number. e.q @125856

New Setting: Print Setting

– The “CUSTOMER ID” can now print on Customer Receipt, Quick Ticket, Invoice, Billing Receipt and Invoice Tag.

You can add the Customer ID in customer walk-in.

For the printouts:

Customer Receipt

Quick Ticket

New Setting: Print Setting

– We now have a setting to print logos on invoices.

General: Phone label to Mobile Phone label

– We’ve changed the phone label to Mobile Phone label.

Customer walk-in

Reports

Notifications

General: Cashier Update

– You will now see the payment sub type in cashier under transaction details.

New Setting: Walk-in – Show Total Balance

– We now have a setting to show the Total Due of the customer on the walk-in screen.

With the setting

Without the setting

New Setting: Print setting

– We have a setting to show the CURRENT OPEN BALANCE in customer receipt. This is not applicable in master accounts. Please check the example below.

With the setting:

WITHOUT the setting:

New Setting: SMS Rack Notification

– We now have a setting to customize rack SMS notifications.

The default SMS notification being sent is “Your clothes are ready! Invoice:231-1. (Name of the store)”

General: Employee Duplicate PIN

– Our development team updated the system where you CANNOT have the same employee PIN. This is to avoid problems in the cashier session.

This is the error message you will get when you try to enter a PIN that is already used by another employee.

Reports: Customer – Customer w/o Tickets

– We have a new report that will show customers with NO VISIT, meaning no ticket created or picked up/delivered in X amount of time.

Customer – Customer w/o Tickets

Reports: Payments – Payments by Sub Type Summary

– We added a report called Payments by sub type summary

Reports: Customers – New Customers (Mobile or Portal)

– We have a new report that will show all customers who registered in the app or in the portal. It will also show the date when they registered.

General: Void Ticket

– For tickets that have been voided, you can now clearly see because the word “VOID” is shown on the invoice.

Reports: Tickets – All Ticket List (Route Only)

– We added a new report called “All Tickets List – Routes Only”.

New Setting: Issue Store Credit

– We now have a setting to hide the “ISSUE STORE CREDIT” by role. For example, if you don’t like your employee to access the issue store credit button, please let us know so we can enable the setting.

New Setting: Required log after changing the invoice

– The user will be required to save a log with a reason for the change on the invoice.

New Feature: Gift Card

– Gift Card Feature is now available. Please read all the details here: Gift Cards

Reports: Routes – Routes Open Invoices by Drop

– You can now filter the customer and route in this report.

Reports: Invoices – Invoices Pending Pickup

– We added the customer filter, due and totals in this report.

Customer filter

Due and Total

Reports: Cashier Periods – Cashier Period w/ Customers

We’ve added the customer name, billing and routes in the cashier period report – cashier period w/ customers.

Reports: Sales – Sales by Drop by Station and Employee

We have a new report in sales called “Sales by Drop by Station and Employee”. You can filter the report by employee.

Employee Filter

Sales By Drop by Station and Employee

Reports: Payment – All Audit Logs

We created a new report in payment called “All Audit Logs”. This report will show the information of the payment that was processed thru pick and pay or billing. It will also show the details if the payment was successfully processed or not.

We have a new setting to show the Auto-Split button in the manual modal. The system will organize the invoices.

New Setting: 12-hr format in timecard

We can now support a 12-hour format in Timecard.

Reports: Invoices

We added the following report under INVOICES.

A. Invoices not Racked Routes Only

B. Invoices Pending Pickup Routes Only

C. Invoices On Rack Routes Only

D. Invoices Pending Pickup

Reports: Payments – Payment by Type Void & Lost

You can now see in reports the voided and lost invoices. This is under Payments – Payment by type Void & Lost

New Setting: Racking Email

We now have a setting to overwrite the racking email.

New Setting: Redirect After Print

– Our development team created a setting to redirect you to either in customer, walk-in or menu screen after printing the receipt in pick and pay. Below is the example of page that you will see after you print if the setting is enabled. You only need to select ONE of the following.

A. Customer

B. Walk-in

C. MENU

D. FALSE (NO DIRECT) – It will stay in pick and pay screen after you click print receipt.

General: Ticket Manager Back Button

– We created a new button in the ticket manager called “ALL TICKETS”. This will help us check the other tickets under the same customer without typing in the name of the customer in the search field.

General: Mobile Orders

We added the boxes for ticket and invoice notes so we can edit them from here;

New Setting: Rounding Issue – Billing and Invoices

– If the setting is enabled, it will not apply rounding during the calculation of the tax.

Reports: Invoices – Garment in Store

– The report “GARMENT IN STORE” under invoices has now the tracker filter, due and total due

Tracker Filter

Garment In Store

General: Ticket Manager Improvement

– You will now see the following in the ticket manager (invoice details).

Void At, Voided By, Lost At and Lost by

General: Mobile Orders

– We can now filter by mobile status.

New Setting: Print Setting to hide Due Date and Drop Date from Quick Tickets

– We now have a setting to hide the DUE DATE and DROP DATE from quick tickets. Before the update, this setting is only hiding the dates from the customer receipt.

WITHOUT the setting